meetings

IT Managers: Where To Use Self-Service To Save Time

IT managers for years are pressed by the cliché of “doing more with less.” IT pros already have their daily tasks of user requests, incidents, maintenance issues, upgrades and infrastructure changes and plus they are asked to keep up with the new technology. But the headcount remained flat during the years. One of the things the IT managers do is to implement self-service where they can in order to have a breathing space for their teams. And surprisingly, the end users have an acceptance on self-service, too. Of course it does not work for every situation, but here are some areas where it is working. If we are speaking about a large company with 1000+ users, user identity management is the first place to start. With user identity, I am talking about the user provisioning that starts with the hiring process, continues with onboarding until the employee finishes its contract. During the “corporate lifecycle” of the employee, there will be switching of departments, various password resets, new rights/permissions requests and the like.

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IT Managers: Where To Use Self-Service To Save Time

meetings

The Art of Choosing a Web Host

When it comes to choosing a web host most of us don’t even know where to start. There are hundreds of companies out there each promising 99% uptime, unlimited everything, and knowledgeable support. While it’s tempting to just sign up for a free host, there are a lot of factors to keep in mind, and you’ll often find that a paid host is much more beneficial in the long run. How do you decide if a web host is reliable? There has to be a way to make an accurate decision. Let’s consider some basic criteria to help you choose the best plan. Cost This is the aspect most of us will look at first when choosing a hosting provider.

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The Art of Choosing a Web Host

meetings

CIO Perspective: How To Keep Your Sanity In a Merger/Acquisition

During the past months, I was a consultant in two acquisition issues in one small and one medium sized company. Financial, accounting and inventory issues were draining the employees’ and consultants’ times. IT issues did not seem as complex as the others but once the management tipped their toe, they understood how out-of-world things tend to go. Here are my notes for the CIO to keep his/her sanity during a merger/acquisition, freshly from the field. Mergers and acquisitions are hard for the business side – financials, books, records, inventories, whatever you name them but they are harder for the employees. During these times, as an IT executive be as transparent as you can. Whatever staff decisions are ahead, let your departments know. If you have the chance, try to reach everyone, even with a small online meeting

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CIO Perspective: How To Keep Your Sanity In a Merger/Acquisition