training

The Stressed Admin

When you look at the average IT admin, you will spot certain physical characteristics – hair lost to some degree, pale skin and dark-colored garments are almost certain. But why is that? Why does IT world have some characteristics? It’s because IT support is different from many other career paths. It is rewarding, has a nice and friendly environment but it is also demanding, challenging and exhausting. You may think that this applies to all jobs. Let’s see what stresses out the IT admins (yes, I am a former IT admin)

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The Stressed Admin

training

IT Budget: Strengthen Your Security With No Additional Investment

Data breaches are becoming regular news – from mid-sized businesses to large enterprises, everybody is taking some hit. Your company may be small, even a small family business but you are not safe either. From one person shops to large enterprises everybody has to keep an eye on the security issues. Security does not need to come with a large price. It is not always the case that the dedicated, expensive equipment is the solution to all your security needs. In fact, the situation is just the opposite in many cases. Let’s see how you can increase your security with little to no investment

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IT Budget: Strengthen Your Security With No Additional Investment

training

IT Managers: Where To Use Self-Service To Save Time

IT managers for years are pressed by the cliché of “doing more with less.” IT pros already have their daily tasks of user requests, incidents, maintenance issues, upgrades and infrastructure changes and plus they are asked to keep up with the new technology. But the headcount remained flat during the years. One of the things the IT managers do is to implement self-service where they can in order to have a breathing space for their teams. And surprisingly, the end users have an acceptance on self-service, too. Of course it does not work for every situation, but here are some areas where it is working. If we are speaking about a large company with 1000+ users, user identity management is the first place to start. With user identity, I am talking about the user provisioning that starts with the hiring process, continues with onboarding until the employee finishes its contract. During the “corporate lifecycle” of the employee, there will be switching of departments, various password resets, new rights/permissions requests and the like.

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IT Managers: Where To Use Self-Service To Save Time